Returns & Exchanges

At Avantree, we stand behind the quality of our electronics and offer a 30-day risk-free return policy to ensure you are completely satisfied with your audio experience. If your product is not the perfect fit, we provide a streamlined process for returns and exchanges on all items in original condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Shipping Label

Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include inside the package.

3

Pack and Ship

Securely pack the electronics in their original packaging, including all cables and accessories, then drop the package off at any authorized carrier location.

4

Receive Refund or Exchange

After our warehouse inspects the returned unit, your refund will be processed to your original payment method or your replacement device will be shipped within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing